Scaling your workforce.
Reducing your costs.
Accelerating your growth.
IWC BPO pairs US executives with a proven Hyderabad delivery team so you get McKinsey-grade ownership and 50–70% lower operating costs — without giving up quality, control or speed.
Delivery hub
Hyderabad, India — running on US business hours
15+
Years in outsourcing
50–70%
Average cost savings
24/7
Global delivery coverage
SLA
Backed quality & response
Services
Seven outsourcing practices, one accountable partner
Everything you need to offload — from recruiting and healthcare RCM to finance, marketing and analytics. Run by US leaders, delivered by domain-trained specialists.
Recruitment Process Outsourcing
Full-cycle recruitment — sourcing, screening, scheduling, and onboarding.
- Faster time-to-hire
- Lower cost per hire
- Scalable talent pipelines
HR Solutions & Workforce Support
Employee lifecycle, payroll support, compliance, and admin operations.
- Reduced HR overhead
- Consistent compliance
- Happier employees
Data Management & Back Office
Data entry, validation, migration, document processing, and QA.
- 99%+ data accuracy
- 24/7 processing
- Structured pipelines
Finance & Accounting
Bookkeeping, AP/AR, reconciliations, reporting, and controller support.
- Cleaner books
- On-time reporting
- Reduced audit friction
Digital Marketing, SEO & Web
Performance marketing, SEO, content, and web build/maintenance.
- Higher qualified traffic
- Stronger conversions
- Faster shipping
Healthcare BPO
Medical billing, coding, RCM, and payer support with HIPAA-aligned handling.
- Cleaner claims
- Faster collections
- Compliant workflows
Knowledge Process Outsourcing
Research, analytics, insights, and specialized professional support.
- Deeper insights
- Analyst-grade output
- Elastic capacity
Why IWC BPO
US ownership. Offshore economics. No surprises.
Most outsourcing partners either lack senior American leadership or hide the delivery model. We do neither — you always know who owns your outcome.
01
US leadership, global delivery
American executives own strategy, escalations, and client success — while a skilled Hyderabad team delivers work around the clock.
02
50–70% cost savings
Retain quality and control. Cut labor and overhead by half without giving up ownership of your process.
03
Deep, English-fluent talent
Engineers, accountants, recruiters, analysts and specialists — all with proven US-client experience.
04
SLA-backed quality
Every engagement runs on written SLAs, QA reviews, and transparent weekly reporting.
05
Flexible engagement models
Dedicated resources, project-based teams, or fully managed services — scale up or down without penalties.
Engagement models
Three ways to work with us — pick what fits
Start small and expand, or hand over the whole function. Every model comes with a US point of contact and written SLAs.
Model 01
Dedicated Resource
Full-time offshore team members embedded in your workflows and tools. You direct the work; we handle HR, infra and continuity.
- Full-time seat
- Direct control
- Predictable cost
Model 02
Project-Based
Fixed-scope engagements with clear deliverables, milestones, and QA gates. Perfect for one-off initiatives and migrations.
- Fixed scope
- Milestone-based
- Outcome-driven
Model 03
Managed Services
We own the outcome. IWC BPO runs the function end-to-end, reports on KPIs and continuously improves the process.
- We own KPIs
- Continuous improvement
- Lowest overhead for you
Cost comparison
What the same role costs in-house vs with IWC
Illustrative fully-loaded costs. Ranges depend on seniority, shift and volume.
| Role | US in-house | With IWC BPO | You save |
|---|---|---|---|
| Recruiter / Sourcer | $65,000/yr | $18,000–$24,000/yr | 60–70% |
| HR Generalist | $70,000/yr | $20,000–$26,000/yr | 60–70% |
| Bookkeeper / AP-AR | $60,000/yr | $16,000–$22,000/yr | 60–70% |
| Medical Biller / Coder | $55,000/yr | $14,000–$20,000/yr | 60–70% |
| Data Analyst | $85,000/yr | $24,000–$32,000/yr | 55–65% |
| Digital Marketing Specialist | $70,000/yr | $18,000–$26,000/yr | 55–65% |
How it works
A four-step onboarding built for zero drama
From first call to steady-state delivery, we run a proven playbook so your team ramps predictably.
Understand
We map your current process, tools, roles, KPIs and pain points in a working session led by our US team.
Plan
We propose team composition, SLAs, tools, security controls and a 30/60/90 ramp — with a fixed monthly cost.
Execute
We recruit, train and embed the offshore team. You get a US point of contact, weekly reports and shared dashboards.
Improve
Monthly business reviews drive continuous improvement — automation, playbooks, and headcount tuned to outcomes.
Industries
Purpose-built playbooks for six industries
We don't do generic staffing. Every industry gets a tailored delivery model, tools, and QA framework.
Healthcare Providers
Their pain
Rising staffing costs, denied claims, admin overload.
Our solution
Medical billing, coding, RCM, patient support and back-office ops.
Recruitment & Staffing
Their pain
Sourcing volume, low margins, candidate response times.
Our solution
Dedicated sourcers, screeners, and scheduling teams that scale on demand.
Financial Services
Their pain
Compliance load, manual reconciliations, reporting delays.
Our solution
F&A, bookkeeping, controller support, analytics and audit prep.
Small & Medium Business
Their pain
Every hire is expensive, and hats keep piling up on founders.
Our solution
Fractional back-office: HR, finance, marketing and admin — one partner.
Technology Companies
Their pain
Ops distracts engineers, GTM support is thin, data debt grows.
Our solution
Data ops, QA, research, content, and customer operations support.
Professional Services
Their pain
Utilization ceiling, admin drag on partners and senior staff.
Our solution
Research, drafting, admin, and analyst-grade KPO support.
Sample rates
Transparent, hour-based pricing
These are illustrative starting rates. Custom quotes depend on scope, seniority, and volume.
Starter
From$8/hr
Data entry, admin, chat & email support
- Trained agents
- Business-hours coverage
- Weekly reporting
Professional
From$14/hr
Bookkeeping, recruiting, HR, marketing execution
- Domain specialists
- SLA-backed delivery
- Dedicated lead
Expert
From$22/hr
Analysts, coders, senior recruiters, KPO
- Senior talent
- Custom scoping
- Monthly business review
FAQ