AI-Driven · Global · Founded 2009
Scale Your Business Without Proportionally Increasing Operational Costs
Dedicated teams in the US and Hyderabad, supporting healthcare, staffing, finance and technology businesses.
The Problem We Solve
Growing Businesses Waste Too Much Time and Money on Operations
Staffing costs in the US and Europe are at record highs. Hiring cycles drag on for weeks. Back-office tasks pile up and consume your most valuable people. Your team spends hours on admin instead of driving revenue.
IWC BPO changes that. Since 2009, we have helped organizations across healthcare, staffing, finance, and technology streamline their operations using skilled offshore professionals in Hyderabad, India — at a fraction of the in-house cost.
Rising Operational Costs
US staffing costs continue to climb. IWC gives you experienced professionals at 50–70% less — with zero compromise on quality or output.
Talent Acquisition Difficulty
Finding skilled specialists quickly is expensive and slow. Our global talent pool is pre-vetted, ready, and available immediately.
Administrative Overload
When your core team is buried in back-office tasks, strategy suffers. IWC clears the backlog so your team can focus on what matters.
Our Parent Company
Part of the Indo Welsh Company Family
IWC BPO is the business process outsourcing segment of Indo Welsh Company, a global outsourcing partner founded in New York in 2009. Indo Welsh Company's background in IT consulting, software development and talent sourcing gives IWC BPO a strong foundation to build on.
Visit Indo Welsh CompanyOur Delivery Model
One Team, Two Locations
Our US presence keeps communication simple, while our Hyderabad team handles the day-to-day work for your business.
Hoboken, New Jersey
Communication & Coordination
Your point of contact for communication, coordination and account management on the US side.
Hyderabad, India
Day-to-Day Delivery
Our experienced team delivers the daily work for your business, with quality checks built in.
How We Work
AI-Assisted Work. Human-Led Quality.
Technology-assisted operations, supported by people who understand your business.
Technology Speeds Up the Routine
We use technology tools to help with repetitive tasks, so work moves faster and nothing gets stuck in a queue.
People Review and Take Responsibility
Our team reviews the output, handles communication and stays accountable for quality, so you deal with people who know your business.
OUR SERVICES
Everything Your Business Needs to Operate and Scale
IWC BPO provides six integrated service lines, each staffed by experienced professionals and backed by SLA-driven quality controls.
- Experienced, vetted professionals
- SLA-driven quality controls
- Transparent weekly reporting
- No long-term lock-in
Why IWC BPO
The IWC Advantage
Why clients choose us and stay: real savings, skilled people, and results you can measure.
01
Proven Cost Savings
Reduce operational costs by 50–70% versus equivalent US-based staffing, with no sacrifice in quality, speed, or communication.
02
Skilled, Experienced Talent
1–10+ years of domain expertise across RPO, HR, Finance, Healthcare, IT, and Digital Marketing. English-fluent and internationally trained.
03
Rapid Team Scaling
Expand or shrink your team on demand. No long hiring cycles and no long-term commitments required.
04
Measurable Quality
SLA-backed performance, transparent weekly reporting, and international quality benchmarks, so you always know how your team is performing.
05
Flexible Engagement
Choose hourly, dedicated monthly FTE, or fully managed services, structured around your budget, workflow, and growth stage.
06
AI-Augmented Operations
Our professionals use AI-powered tools to improve speed, accuracy, and reporting, backed by human expertise.
INDUSTRIES WE SERVE
Built for the Industries That Need Operational Excellence Most
From clinics to finance firms to fast-growing tech teams, IWC BPO supports organizations that need accurate, scalable operations without the cost of building them in-house.
Healthcare Providers
Medical billing, RCM, credentialing support, and administrative outsourcing for clinics and health systems.
Recruitment & Staffing Agencies
Scalable RPO support (sourcing, screening, coordination) for agencies that need to fill roles fast.
Financial Services
F&A support, bookkeeping, reconciliation, and financial research for firms that need accuracy at scale.
SMBs & Growing Enterprises
Flexible back-office and admin support to help growing businesses scale without bloating headcount.
Technology Companies
Data management, CRM operations, digital marketing, and web development support for tech teams.
Professional Services Firms
Research, analytics, admin, and knowledge process outsourcing for consulting, legal, and advisory firms.
Our Process
Up and Running in Days, Not Months
A simple four-step path from first conversation to a team delivering results for you.
Discovery Call
We learn your requirements, pain points, volume, and expected outcomes in a focused 30-minute consultation.
Custom Proposal
We propose the right team size, service scope, pricing model, and onboarding plan, tailored to your business.
Team Onboarding
Your dedicated IWC team is briefed, trained on your processes, and set up with the tools and access they need.
Execution & Reporting
Your team starts delivering, with weekly KPI reports, regular check-ins, and SLA-backed quality assurance.
Cost Comparison
The Numbers Don't Lie: What You Actually Save
Hiring a full-time US-based professional at $25/hr costs over $65,000 a year once you add salary, benefits, office overhead, and recruitment. An equivalent IWC professional in India is all-in, with no hidden fees.
US-Based Hire
Salary, benefits, office, and recruitment
$65,000+
Per year, per full-time professional
IWC BPO Professional
All-in, no hidden fees
$18,000 – $30,000
Per year, per full-time professional
Engagement Models
Flexible Pricing Built Around Your Business
Choose hourly, dedicated monthly, or fully managed services. Every engagement is custom-quoted to your requirements, with no long-term lock-in.
Hourly
Pay only for the hours you need.
Custom Quote
- Start with just 1 person
- No minimum volume
- Scale up or down anytime
Dedicated Monthly FTE
A dedicated professional working as part of your team.
Custom Quote
- Dedicated to your account
- Weekly KPI reports
- Scale the team on demand
Fully Managed Services
IWC runs the process end to end, with results you can measure.
Custom Quote
- Full process ownership
- SLA-backed delivery
- Transparent weekly reporting
Trust & Credibility
Trusted by Businesses Across the US, Australia & India Since 2009
Indo Welsh Company (IWC) was founded in New York in 2009 with a clear mission: give businesses access to world-class operational talent without the world-class price tag. Today, we operate from dual headquarters, Hoboken, NJ and Hyderabad, India, with a leadership team that has hands-on experience across US, Australian, and Indian markets.
Our professionals are trained to international service standards, speak fluent business English, and use the same tools your teams rely on, from ATS platforms to QuickBooks, Salesforce, LinkedIn Recruiter, and advanced SEO tools.
- Founded 2009
- 15+ years global operations
- US + India dual-location
- International quality standards
- SLA-backed delivery
- No long-term lock-in
FAQ
Quick Answers to Common Questions
Everything you need to know before getting started.
What is the minimum team size?
You can start with just 1 FTE. There's no minimum volume, and we scale with your needs.
How quickly can you onboard?
Most engagements are fully operational within 5–10 business days of contract signing.
Is our data secure?
Yes. All team members sign NDAs. Secure access controls, encrypted data transfer, and strict confidentiality protocols are standard.
What pricing models do you offer?
Hourly, dedicated monthly FTE, or fully managed services. All are custom-quoted to your requirements.
Ready to Build Your Global Operations Team?
Whether you need one dedicated professional or a full managed service team, IWC BPO can have you operational within days. No long contracts. No surprises. Just results.
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Our Services
Let's Talk
Ready to cut costs and scale faster? Get a custom quote today.
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