Privacy Policy
Effective date: October 15, 2026
IWC BPO (legal entity name to be confirmed) respects your privacy. This policy explains what information we collect through iwcbpo.ai, how we use it, who we share it with, and the choices you have.
Information We Collect
- Information you provide: When you fill in our contact form or email us, we collect your name, company name, work email address, phone number, the service you are interested in, and anything you write in your message. If you apply for a job, we receive the details in the résumé and message you send to careers@iwcbpo.ai.
- Information collected automatically: When you visit the site, we may collect your IP address, browser type, device information, pages viewed, referring website, and approximate location through cookies and similar technologies.
How We Use Your Information
We may use your information to:
- Respond to enquiries, provide quotes, and arrange consultations.
- Run, secure, and improve our website and services.
- Consider job applications.
- Prevent spam, fraud, and misuse.
- Send information about our services where legally permitted, with an option to opt out if applicable.
- Meet our legal obligations.
How We Store Your Information
Form submissions are stored in our website database and sent by email to our team. The email delivery platform and applicable retention period must be confirmed. We retain personal information only for as long as necessary for the purposes described in this policy or as required by law.
Third-Party Tools
IWC BPO uses service providers to support website hosting, email delivery, and other website operations. Google Analytics should be listed here only if it is enabled on the website. The specific providers and their roles must be confirmed.
We do not sell your personal information.
Cookies
Our website may use cookies and similar technologies. You can control or delete cookies through your browser settings. Any analytics cookies, consent requirements, and cookie-banner details should be confirmed based on the tools active on the website.
Sharing Your Information
We may share information with service providers that help us operate our website and business, when required by law, or as part of a business sale or restructuring.
International Transfers
IWC BPO operates from Hoboken, New Jersey, USA, and Hyderabad, Telangana, India. Your information may be processed in either country. Additional safeguards and wording for visitors in the European Economic Area and the United Kingdom should be confirmed with qualified legal counsel.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information; receive a copy of it; object to or restrict certain uses; and withdraw consent where applicable.
Visitors in the European Economic Area and the United Kingdom may have rights under the GDPR. Residents of certain US states, including California, may have rights under applicable state privacy laws.
To make a privacy request, contact [privacy contact email to be confirmed]. We will respond within the time required by applicable law.
Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
Our website is not intended for children under [age threshold to be confirmed], and we do not knowingly collect their personal information.
Changes to This Policy
We may update this policy from time to time. The effective date above indicates when this version was prepared or last updated.
Contact Us
IWC BPO
United States:
132 Washington St., #305,
Hoboken, NJ 07030, USA
India:
Vasavi MPM Grand, Unit 300/3, 3rd Floor,
Ameerpet, Hyderabad, Telangana 500038, India
Email: careers@iwcbpo.ai (for job applications only).
Privacy enquiries:
For privacy-related questions or requests concerning your personal information, please contact us at randhir@iwcbpo.ai.
